NOT FEELING THE LOVE
My wife loves Crocs’ sandals. She owns more than one pair, talked my mother into buying some and will tell anyone who’ll listen how comfortable they are. So while this spot covers off on Croc’s comfort story, it fails in other ways. Big ways.
Here’s what I would’ve done:
1) Avoided the creep. I’ve never been a fan of talking tubs of butter, chickens selling fried chicken or anything else that can’t happen in reality. But I hate these ‘living’ shoes for an entirely different reason: they’re damn creepy. Sure, the animation is nicely done, but it makes me want to buy a handgun to defend myself. I’m not alone either. The viewer comments on YouTube are not kind. So why didn’t anyone think the Chuckies of footwear might be a bad idea? I definitely would’ve found a different approach—one that wouldn’t frighten little children.
2) Featured the product. Apparently the whole point of this spot was to introduce a new, Keds-like shoe. You couldn’t really tell that from this ad though. That’s because it’s yet another example of a concept getting in the way of the message. People—including myself—have been so distracted by the CGI that no one’s really paying any attention to the new product (including the agency). I mean, if they were in love with the concept of animated shoes, why didn’t they at least feature the right shoe? Namely, the one that isn’t butt ugly and universally derided for its looks.
3) Fixed the tagline. Since the creatives choose to feature a tagline vs. the shoe at the end, I’m going to ding them on it. I can understand why they went with ‘Feel The Love,’ but I don’t think it stands on its own very well. Too many slogans these days serve the ad, not the overall brand. As such, I would’ve directly centered my tagline around the comfort my wife and others rabidly love. With a line like that, no matter what context you see it in, there’s a clear benefit that’s conveyed. Hell, comfort is something Crocs can own in a way few other brands can. And if the shoe fits…